1. Introduction
Baasix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Important: Baasix is a self-hosted solution. When you deploy Baasix on your own infrastructure, you maintain complete control over your data. We do not have access to, store, or process any data you manage through your self-hosted instance.
2. Information We Collect
2.1 Self-Hosted Backend (Open Source)
We do NOT collect any information from your self-hosted Baasix instance. All data remains on your infrastructure and under your control.
2.2 Website and License Management
When you visit our website or purchase a license, we collect:
- Email address (for license delivery and support)
- Payment information (processed securely through our payment provider)
- Domain information (to validate your license)
- Usage analytics (via Google Analytics) - standard web analytics data
3. How We Use Your Information
- License Management: To provide and validate your Baasix UI license
- Support: To respond to your inquiries and provide technical assistance
- Updates: To notify you about important updates, security patches, and new features
- Billing: To process payments and maintain billing records
- Analytics: To improve our website and understand how users interact with our service
4. Data Security
Your self-hosted Baasix instance is completely under your control. We implement industry-standard security measures to protect the personal information we collect through our website and licensing system:
- All data transmission is encrypted using SSL/TLS
- Payment information is processed by PCI-compliant payment providers
- Access to customer data is restricted to authorized personnel only
5. Third-Party Services
We use the following third-party services:
- Payment Processing: [Your payment provider] for secure payment processing
- Email Delivery: [Your email service] for transactional emails
- Analytics: Google Analytics for website usage statistics
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Export your data in a portable format
7. Children's Privacy
Baasix is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@baasix.com